May 4, 2020

COVID-19 Assessment Mitigation Policy for Mailers

In the event planned mailings have been or will be held due to COVID-19 impacts, the USPS will work to mitigate specific scorecard metrics that may have resulted in assessments for the months of February, March, April, May and June of 2020.  Impacted mailers should follow the contingency plan exception request outlined in the COVID-19 Business Mail Entry Facility Contingency Plan for Mailers and located on PostalPro.

All mailings that have been placed on hold due to COVID-19 should be mailed no later than June 30, 2020.  Any mailings entered after this date will be verified under the established assessment process for each metric with the expectation they are compliant with all mailer quality metrics.

For the months of February 2020 through June 2020 the Postal Service may waive any assessments resulting on the Mailer Scorecard due to COVID-19. Mailers will request an exception during the review process and provide any supporting documentation to the local Business Mail Entry Manager to start the process.  The Streamlined Mail Entry program metrics that may result in assessments requiring mitigation are listed below:

Full Service

• Barcode uniqueness

Move Update

• Move Update

Seamless

• Delivery Point Validation (DPV)
• Undocumented

eInduction

• Misshipped
• Undocumented
• Zone
• Entry Point Discount (EPD)

The Postal Service is exploring an option to automatically place Streamlined Mail Entry program assessments into a Review Request status for mailers with an approved COVID-19 mailing exception. This will allow the USPS to take errors logged on mailings that were delayed to COVID-19, into consideration.

Any questions or concerns should be directed to the Manager, Business Mail Entry where the mail is presented, or emailed to HQMailEntry@usps.com

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