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October 29, 2024
PostalOne! System - Informed Delivery Promotion Discounts Not Being Applied to Some Finalized Statements
On October 29, 2024, PostalOne! System experienced an issue where the Informed Delivery promotion discounts are not being applied to some finalized statements. Mailers are requested to continue to submit the mailings with Informed Delivery promotion discounts as normal, and the US Postal Service will evaluate the statements that were eligible and did not receive the Informed Delivery promotion discounts. The IT teams are continuing to investigate the issue.
IMPACTED SYSTEMS
˜(G) Normal ˜(Y) At Risk ˜(R) Critical |
Module | Status | Comments | Backlog |
PostalOne! System - Mail.dat | ˜(G) | Intermittent issue with Informed Delivery promotion discounts not being applied to some finalized statements. | |
PostalOne! System - Mail.XML | ˜(G) | Intermittent issue with Informed Delivery promotion discounts not being applied to some finalized statements. | |
PostalOne! System - eVS | ˜(G) | No Impact | |
PostalOne! System - Postal Wizard | ˜(G) | No Impact | |
PostalOne! System - Reports | ˜(G) | No Impact | |
Program Registration - Contracts | ˜(G) | No Impact | |
USPS Ship - Manifest Processing | ˜(G) | No Impact | |
USPS Ship - Account Management | ˜(G) | No Impact | |
USPS Ship - Mailer Review | ˜(G) | No Impact | |
USPS Ship - Reports | ˜(G) | No Impact | |
Data Feed for Outbound & USPS Returns via IV-MTR | ˜(G) | No Impact |
Data Feed for EPS via IV-MTR | ˜(G) | No Impact |
Enterprise Payment System | ˜(G) | No Impact | |
Mail Tracking and Reporting | ˜(G) | No Impact | |
SASP Mail Quality Data | ˜(G) | No Impact | |
Business Intelligence Data Store | ˜(G) | No Impact | |
Facility Access and Shipment Tracking | ˜(G) | No Impact | |
Electronic ShortPaid Assessment System | ˜(G) | No Impact | |
We apologize for any inconvenience.
All Business Service Administrators (BSAs) should alert their impacted stakeholders.
During normal business hours M-F (7:00 AM CT - 7:00 PM CT), direct any inquiries or concerns to the Mailing and Shipping Solutions Center (MSSC) via eMail [MSSC@usps.gov] or telephone [ (877) 672-0007 ].
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